Privacy Statement

Privacy Policy for Plums LLC

Last Updated: 2/16/2026

1. Introduction

Welcome to Plums LLC (“Plums,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when customers visit our website, use our services, or interact with us in person or online. By accessing our services, submitting personal information, or engaging with our business, you consent to the practices described in this policy.

2. Information We Collect

We collect personal information that you voluntarily provide when you interact with Plums, including:

Personal Contact Information

Name

Address

Email address

Phone number

Transactional & Service Information

Vehicle details (make, model, VIN, license plate)

Service history and records

Warranty or sales documentation

Payment and Billing Information

Payment method details collected securely for transactions

Website Analytics

Technical data (browser type, IP address, pages visited, cookies) collected automatically when you visit our website

We use this information to operate our business and to deliver and improve our services.

3. How We Use Your Information

We use personal information:

To respond to inquiries and provide services

To process vehicle purchases, service orders, and payments

To communicate updates, service reminders, and marketing (where permitted)

To improve our website, offerings, and customer experience

To protect against fraud and enforce our policies

We do not sell your personal information to third parties.

4. Sharing & Disclosure of Information

We may share your information only in these limited circumstances:

Service Providers – Trusted partners that help us deliver services (e.g., payment processors, IT support).

Legal Compliance – If required by law, subpoena, or court order.

Business Operations – In the event that Plums is sold, merged, or reorganized, customer information may be transferred consistent with this policy.

We do not share personal information for direct marketing by third parties and we do not sell personal information.

5. Website Tracking & Cookies

Our website may use cookies and similar tracking technologies to collect analytics data (e.g., pages viewed, time spent). Cookies help provide a better user experience and can be managed through your browser settings.

6. Data Security

We take reasonable physical, electronic, and administrative safeguards to protect your personal data. However, no security system is impenetrable, and we cannot guarantee absolute protection.

7. Your Rights & Choices

You may request access to, correction of, or deletion of your personal information. If you receive marketing communications from us, you can opt out at any time. We will respond to rights requests in accordance with applicable privacy laws and our internal procedures.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect information from minors.

9. Changes to This Policy

We may update this Privacy Policy at any time. We will post the revised version with a new “Last Updated” date.

10. Contact Information

If you have questions or requests about this privacy policy, please contact:

Plums LLC
7529 Counts Massie Rd

North Little Rock, AR 72113

(501) 485-1465